Docana for Government
Prepare AI employees for public-service work with your agency’s documents, processes, and review criteria. Connect institutional knowledge and existing systems to support staff and citizens.
Unified institutional knowledge
Letters, contracts, terms of reference, spreadsheets, images, audio, and video become searchable in natural language, with answers in seconds and the source always indicated.
Project management and monitoring
Individualized environments per project or program, with automated identification of deadlines, risks, deliverables, and pending items, plus integrated tracking of targets and indicators.
No-code automation
Civil servants without technical training build automated workflows: data consolidation, status updates, deadline checks, and responses to recurring requests.
Service on the channels that already exist
The same agent answers on institutional WhatsApp, on the portal, by e-mail, or via API, for authorized staff or for citizens, 24 hours a day.
Results in production
resumes screened in 48 hours
Work that required an outsourced review board for 2 to 3 months, now with a deterministic audit trail per result.
legal challenges per cycle lost their grounds
Every candidate receives a clear, data-based justification for each screening decision.
messages handled per month
A service agent integrated with the ERP and CRM, a model that applies directly to citizen services.
Built to pass the most demanding oversight review
Read-only by default
Agents access the agency’s systems for queries only. Any write action requires an explicit rule defined by the Administration.
LGPD and GDPR compliance
Encryption in transit and at rest, two-factor authentication, and a contractual ban on using data for any purpose beyond the contract.
Deterministic audit trail
Every answer is reproducible and traceable to the source document and record, defensible before internal and external oversight bodies.
The data belongs to the Administration
At the end of the contract, all databases and content are returned in an open, structured, interoperable format.
Runs in the Docana-managed cloud, in the agency’s own private cloud (GCP, AWS, or Azure), or on-premise for environments that require full isolation.
From the situation room to the manager’s WhatsApp, the same institutional knowledge base.
In production in the public sector
Docana is in production at the Prefeitura de Caruaru, the administration of one of the largest municipalities in Pernambuco, Brazil.
How deployment works
Live in the first month, assisted for the whole term
A continuous service, with deployment concentrated in the first month and assisted operation throughout the contract.
Deployment
Environment setup, integration with institutional systems via API, access profiles, and operational testing.
Training
Training for staff autonomy on the platform and its automation tools, with support materials.
Assisted operation
SaaS licensing with SLA-backed support, corrective and evolutionary maintenance, and monthly technology updates.
Read the full white paper
The complete Docana for the Public Sector paper: how the platform fits the agency’s environment, the six capabilities, results in production, governance, and how deployment works.
Start with one workflow
Meet your next AI employee.
Bring a job your team wants help with. Explore the employee creation walkthrough and see how a brief becomes work you can test, review, and publish.
What we’ll explore together
- Define the role and connect your knowledge
- Prepare together and test real examples
- Publish, choose channels, and review the work